This course aims to give you comprehensive skills, knowledge, understanding and professional attitude needed to succeed and stay safe in the ride-hailing industry. This certificate will help and boost your career prospects to become a professional e-hailing taxi driver for platforms like Uber, Bolt, InDrive, Yango as well as local options. The course was researched and designed mainly focusing on Africa, but it is applicable to any country worldwide. You may be a seasoned driver already, new to the industry or considering joining the industry, this course will prove to be very useful to everyone as it comprehensively covers critical areas in ehailing taxi driving – which are safety and security, driver health and wellbeing, customer service excellence and ultimately how to maximise productivity and your earnings.
Course Objective
To equip ride-hailing drivers with the skills, knowledge and attitudes required to provide safe, efficient, and customer-friendly services while ensuring their safety and complying with relevant laws and platform guidelines.
Course Duration
- Total Duration: 15 – 20 hours
- 100% Online: Text and video lessons, quizzes, assignments and final assessment.
Assessment & Certification
Knowledge Check: Single Choice, Multiple Choice, True/False, Matching, Keywords and Fill the Gap quiz styles per module
Certification: Certificate of Completion awarded upon passing all modules and final test. Learners can re-take tests and final assessment until they attain the minimum score required for certification.
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4.1 Effective Defensive Driving Techniques -
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4.2 Distraction and How To AvoidDistraction while driving refers to any activity or situation that diverts a driver's attention from the primary task of operating a vehicle safely.
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4.3 Driving In Critical Situations and Conditions
Although as a professional driver you cannot usually avoid driving in uncomfortable conditions, you can prevent many problems associated with them.
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4.4 Understanding Electronic Assistance Systems in Your Car
Electronic assistance systems (ESC) in cars, also known as Advanced Driver Assistance Systems (ADAS), are technologies designed to enhance safety and improve the driving experience by using sensors, cameras, and algorithms to monitor the vehicle's surroundings and assist the driver.
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4.5 Personal Safety: Violence
Apart from the risks linked to being on the road and health issues emanating from sitting for extended hours, taxi drivers also face violence as a major risk.
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4.12 Road Rage and How To Stay Safe
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4.13 Module 4 Assessment
